Clients reviews about Neptune Towing

Of course, like most people, I had an unexpected flat tire, and the worst thing is that it was on my way to a very important meeting along the lines of an interview. Anyway, I called around only to find that most towing services charged the same fee for the distance that I needed to take my car. Since the price among all towing service was constant, I based my decision on which towing service to use on customer service. The gentleman who answered the phone and answered all of my questions and concerns was super friendly and nice, despite my frustrations. To make things better, the driver, Martin was even more amicable, attentive, courteous and bit humorous, which was great nothing like a few laughs to distract you from the fact that you need towing services! Martin, thank you for providing an awesome experience! ~ Lemuel W

Daniel is a great owner and his brother Remi is an excellent employee. I was in a very difficult spot. My truck was fully loaded with firewood and I backed over a driveway that had an 18 inch drop-off. I thought for sure I would have to unload all of that wood to even have a chance to get my truck over that big of a concrete drop- off. The frame, gas tank and drive shaft were on the ground. I could see no way out of this situation.because I was in very tight quarters. I was told to not unload the wood yet. Remi was at the scene in about 15 minutes. FAST. He very carefully was able to maneuver me out of a terrible situation. I really thought the only way I was going to get out of that spot was with a giant crane. These guys are fast , super efficient and very reasonably priced. I would reccomend them to anyone!!! ~ Frank K

Awesome. Towed my hummer h3 to my house when the alternator went out. The guy who answered my call was friendly and had all the answers to my questions. Told me it would be about a 50 min wait but ended up being around 35 40 mins. The wrecker driver was super friendly and we talked the whole trip to my house. It made the whole process alot less stressful. Breaking down on the way to work sucks but the guys at Neptune made it so much more tolerable. Just want to say thanks to everyone there. And will recommend them to anyone I know that might need their service. I know they ll be the first I'll call should I need a tow in the future..thanks again Nepture. ~ redmachine58

I had called another local towing company, explained that my BMW X3 was completely dead and I needed it towed. They told me special equipment was needed if it couldn't be put in neutral. I called Neptune, they texted me back, asked what I needed, where the car was etc. They had a truck to me in 30 mins, the driver was one of the most friendly people I've come across. Beyond helpful, he got my car started and I set out for the repair shop. I got 5 miles before the car died again, in the middle of Yale on a Friday during lunch. I called the driver, told him what happened, he said he hadn't gone far and would be right there. He was there in 7 mins, got my car loaded on the flat bed in no time and towed it to the shop, all with a smile on his face. Couldn't have asked for better customer service. I highly recommend Neptune, they will take great care of you. ~ Pamela W

Best tow driver ever!! I was stranded in the middle of the night by myself and he was really quick getting to me! I was out of gas and thought the car had broken down. He quickly figured out what the issue was and put enough gas in my car to get me to the station. Pros: fast, friendly and great rates Cons: his taste in music wasn't great which could have lifted my spirits if he had come in blasting some 90's throw back. But overall very happy with the service! If I forget to put gas in my car again I know who I'll be calling! ~ Jenn T

For the past few days, I’ve attempted to get service for my vehicle and unfortunately had a hard time securing anyone. Multiple services didn’t answer, didn’t show up, or just cancelled. For this reason, I decided to get a tow. The first call was to this company, and I spoke to Danny. He was extremely friendly and had a reassuring demeanor that put me at ease during a stressful time. I called a couple of places afterwards, but no one gave me the same service. I then decided to go with this company. When I called back to schedule a tow, Danny said he could get to me within an hour of my calling. He gave me an ETA to my house and kept his word by arriving on time. He treated my vehicle with care and patiently answered any questions I had. He even went above and beyond the expectations of professionalism by taking me to and from the service provider for my vehicle. Thank you again for your excellent work and outstanding customer service. I felt well taken care of and will highly recommend him and this company to anyone in need. ~ Nicole P

They responded within a couple of minutes with answers to my inquiry. The rate was the best out of all the searches I did. When I was finally able to schedule the tow, they kept to the quote and arrived less than an hour. My driver, Remy, was very professional and had great customer service!! 💜 It was cold and rainy but he didn't make a fuss or was rude or disgruntled. Thank you, Neptune and Remy!! 🤗 ~ Stephanie B

Neptune towing was amazing!!! Danny the mechanic was clean smart, and professional!!! I have issues with walking so I'm very slow getting to door etc. Danny was so patient with me. It was like talking to my nephew. Ladies excellent service, trustworthy company and easy on the eyes 😜. Compliment NOT FLIRTING!! Thank you Neptune Towing/Mr. Danny! 👏👏👏 ~ Julia C

I called Neptune to two my truck and Remi was able to come out within the hour. Quick and got my truck taken where it needed to be. Remind saved me alot of headache from having to call a mobile mechanic in the rain. Also saved me on price. Had another company quote me $200 and he was at $125. Thank you again Remi! ~ Brandon L

Martin is very professional and quick with very reasonable pricing. They sent out a tow truck for me and had them arrived in less than 30 minutes! I drive a pretty low car too and was praying that the tow truck accommodates low cars too but bless them for working with cars like mine. Highly recommended if you're in the area and in need of a tow! ~ Connor F

There’s a reason these folks are so highly rated. Great customer service, fast, careful… I needed my SUV towed and it was in a tough spot to pick up. As a relatively new and maybe sorta nice SUV I wanted someone to use a little care and concern and not just jerk it around. I didn’t have to ask, Remi was awesome. Can’t recommend Neptune enough! ~ Michael S

I received excellent service from Neptune Towing Service. The Gentleman who towed my truck is named Remi. He is very professional and would recommend him to anyone very friendly as well. I also talked to a lady named Kat. Very friendly and helpful. I recommend Neptune towing for anyone. If I could give them a Ten star rating I would! ~ Erich P

Hands down the best towing service in town! I have used him on many occasions for my business and he always takes care of my customers vehicles like they are his own. Just recently I personally had to use him and he once again went above and beyond to give me great service. Give him a call you most certainly will not regret it! ~ Jon B

I needed to get my car towed to a mechanic after it died unexpectedly and Neptune treated me very well. They showed up within about 15-20 minutes and were super friendly, helpful, and overall just did a great job. Car troubles like this can be stressful so I definitely appreciated the quality service. ~ Matt S

This is Lee Davis Neptune saved my butt yesterday had two blow out tires and low on funds Neptune came and met me when I asked and was right on time Nothing but professionalism and curtesy if you need help don’t hesitate to call them you won’t be disappointed 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you Neptune👍👍 ~ jack d

Took a road trip and stopped in Tulsa, car broke down middle of the night, called a few other towing company never came or called back. Came upon Neptune towing he came over like flash. Very helpful & professional person. He was a life saver “ Thank you so much Remi “. I will definitely recommend Neptune Towing services. ~ Alfredo M

This is an extremely responsive and genuinely friendly business with personable employees and good quality equipment. They turned a dreaded errand into a quick, economical job well done! I'd recommend them anytime you need a tow or a vehicle hauled any distance. They were great! ~ dayna k

Dang can't remember dude's name but he came pretty quick, hooked the car up quick but careful and got us to the car dealership where we had to drop it . Great service would recommend definitely . hopefully I don't have any more problems in the future but if I do I'll be calling them ~ Bobby S

I was helped by Remi at Neptune Towing. He was super patient and helpful over the phone, and communicated clearly about all steps of the process. The service happened promptly, Remi was friendly and careful with my vehicle. And the price was very reasonable! I highly recommend this service. ~ Nuova W

I got stranded on the side of the highway today, and was pleased with the care, timeliness, professionalism, and even friendliness that the folks at Neptune gave me. May be it a while before anything like that happens again, but I know who I'll call the next time right off the bat. ~ Robert J

I was at work and my daughter had a tire FALL OFF. I couldn't get there so I called Neptune Towing. They very friendly and helpful. My daughter said that tow truck driver was awesome! I definitely would use them again and recommend anyone else to use their services!!! ~ Joe D

I had a great experience with Neptune Towing. They were friendly and professional and went the extra mile to get my truck situated where I needed it in my driveway. They were there when they said they would be, great with communication and had reasonable, fair pricing. ~ Pati H

Best towing company I've used yet. I've used several towing companies for vehicle delivery from auctions and from individual purchases all over the U.S. Neptune Towing exceeds them all in customer service and performance. Very impressed and will definitely use again. ~ Berrah B

Needed a tow last Friday. Luckily I called Neptune. Phone experience was great. Truck arrived on schedule. Remi was my driver. Wasted no time and professionally loaded my vehicle. He was courteous to other drivers and had me on my way in no time. I will use Nneptune ~ John B

Reviews from our customers

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